This page should be read together with the agreed client terms for any engagement.
Last updated: 12 May 2026
How to raise a concern
If you are unhappy with any aspect of your interaction with Centry Capital, please contact us at info@centry.capital with a summary of your concern and any relevant documents or dates.
What happens next
We will acknowledge your message and review the concern with the appropriate internal team or partner firm where relevant. If a regulated partner is responsible for a particular service, their own complaints process may apply.
Information to include
- Your name and contact details.
- The service or interaction your concern relates to.
- The outcome you are seeking.
- Any supporting documents or correspondence.
Regulated partners
Where work is provided by an authorised partner firm, complaint rights, escalation routes and regulator information may depend on the partner, jurisdiction and service type.
Legal and compliance review
This page should be reviewed by Centry's legal and compliance owners before production publication.
Questions about this page?
Contact Centry at info@centry.capital. This page should be reviewed by legal and compliance owners before production publication.